Question: 

When can I download my resume and cover letter?

Answer:

You can download your files at any time, as long as your plan is currently active.

You can download your document from two places. The first is on the My resumes or My cover letters page.

Simply press the Download button beside your resume, identified by an icon with a cloud and a downward arrow

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You can also download your file directly from the builder. 

If you have your file open in our builder, you should see a green Download button near the top right corner of the page.

Press it when you are ready to begin downloading your file.

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Once you've hit the Download button, your file should save just like other downloads from your browser. 
  
Please note that the use of third party downloading clients and certain browser plugins/add-ons/extensions can interfere with the download process. Simply turn them off when using Zety and the download button should start working correctly again!