You are sure that you have sufficient wherewithal at your account and that you are using one of the accepted payment methods (more information about payment methods can be found here), but you still face problems with the payment? It might be the browser issues that are blocking the payment.

There is no need to worry! There are some easy steps that should solve your problem. Please try the following options:

  • Perform a hard reset on your browser (Ctrl + F5 on PC, Cmd + F5 on Mac)
  • Turn off any add-ons and plugins (adblock, grammerly, noscript, etc)
  • Try a different browser (Chrome, Firefox, Opera, Edge, Safari, etc)


If you are still not able to proceed with the payment, please contact us on Any information you can pass to our support team would be great.