Account

How do I change the email address that I used to register my account?
Question: How do I change the email address that I used to register my account? Answer:  If you have changed your primary e-mail address, or would like t...
Tue, 28 Jul, 2020 at 8:07 AM
What will happen to my document after 30 days?
Question: What will happen to my document after 30 days? Answer: The documents you’ve downloaded and saved on your computer as PDFs are yours as long as ...
Wed, 1 Jul, 2020 at 8:13 AM
Zety Refund Policy
We want you to love our builder! If you’re not satisfied with it, please let us know and we’ll work with you to make sure you can create the best resume pos...
Wed, 1 Jul, 2020 at 8:13 AM
I can't access my document / processing is taking too long
Question:  I can't access my document / processing is taking too long Answer:  If you've tried to access your file, but you're having trou...
Wed, 1 Jul, 2020 at 8:14 AM
I can’t access my account or the plan I paid for. What’s going on?
Question: I can’t access my account or the plan I paid for. What’s going on? Answer: First, please double check to ensure you are providing the correct l...
Wed, 1 Jul, 2020 at 8:14 AM
Where can I find my resume? / My resume has disappeared.
Question: Where can I find my resume? / My resume has disappeared. Answer: Don’t worry! Resumes should never disappear from Zety. If you cannot find you...
Wed, 1 Jul, 2020 at 8:17 AM
How can I set the password to my account if I logged in with social media?
If you logged into the builder using your social media account, it might be very useful to set the password to your account. Please remember that without t...
Wed, 1 Jul, 2020 at 8:16 AM